Frequently Asked Questions

What is Blue Note Review?

Blue Note Review is an exclusive bi-annual luxury subscription box set from Blue Note Records, curated by Blue Note President, Musician and Producer Don Was. Each volume of Blue Note Review is individually numbered and will contain exclusive new music on 180 gram vinyl and CD, a previously out of print re-issue from the Blue Note Vault on 180 gram vinyl, lithographic prints from the photography icon and Blue Note co-founder Francis Wollf, a zine (short magazine) with articles, interviews and more about artists, music, lifestyle, travel and more, and the finest consumer and music related products, hand picked by Don Was. All products included in Blue Note Review are available exclusively to Blue Note Review members and are available in limited quantities.

How Do I Become a Member?

Sign-up at BlueNoteReview.com and click ‘Become A Member.’ You will need to register with your name, email address, contact phone number, shipping/billing addresses and accepted form of payment.

How Does It Work?

Blue Note Review is a bi-annual subscription based box set. Your membership in Blue Note Review is a recurring subscription. Each volume will be revealed to members via email approximately 2-3 months prior to shipment. Once each volume is ready to ship, the credit card you have on file in your membership account will be charged.

How Much Does It Cost?

Each volume of Blue Note Review costs $200. This includes shipping to the US or Canada.

Customers in Europe will incur an additional $10 in shipping expenses.
Customers in Mexico, Latin America, South America, Asia, Australia and Africa will incur an additional $20 in shipping expenses.

International shipments may be subject to additional import taxes and duties, which vary greatly country-by-country. Blue Note Review cannot be held responsible for these additional import taxes and duties.

When Will I Be Billed?

You will be billed for Blue Note Review as soon as it’s available to ship, generally within a week of completing your purchase.

What Types of Payment do you accept?

We accept all major credit cards.

When Will I receive Blue Note Review?

We will send you an email once your individually numbered volume of Blue Note Review has shipped, along with tracking information. Everything currently ships from the United States. Shipping timelines are estimates and some delays may occur for orders outside of the United States and Canada.

  • U.S. - Approximately 3-8 business days from shipping date.
  • Canada - Approximately 3-10 business days from shipping date.
  • UK & Europe – Approximately 3-4 weeks from shipping date.
  • Asia & Australia - Approximately 3-4 weeks from shipping date.
  • Mexico, Latin and South America - Approximately 3-4 weeks from shipping date.

Can I give Blue Note Review as a Gift?

Yes, you have great taste! Please click here to give the gift of Blue Note Review.

Do you accept returns or exchanges?

Exchanges due to damaged or defective products must be initiated within 14 calendar days of receipt. Due to the limited nature of Blue Note Review, exchanges are based on availability. If we are unable to process an exchange due to lack of availability then we will issue a refund.

Due to the limited nature of Blue Note Review, we cannot accept returns for refunds unless the product is damaged or defective.

Any returns or exchanges which are not initiated after the 14th calendar day following receipt of Blue Note Review will not be honored.

Please contact bluenotereview@fhcustomercare.com to initiate an exchange.

How can I change my account info (email address, shipping/billing address, etc.)?

Log in to your account. To access your account information, hover your mouse over the name you have registered for your account (usually your first and last name) in the website header, in the top right hand corner of the page. This should appear between the ‘FAQ’ and social icons. A menu should drop down with an option to open “My Account.” Once in My Account, you can change your Account Information (Name, Email Address and Password), Default Billing Address or Default Shipping Address.

Please note, shipping addresses cannot be changed once the boxset has been shipped. If you change your address after your order has been shipped it will only impact future deliveries.

How do I cancel my membership?

Log in to your account. To access your account information, hover your mouse over the name you have registered for your account (usually your first and last name) in the website header, in the top right hand corner of the page. This should appear between the ‘FAQ’ and social icons. A menu should drop down with an option to open “My Account.” Once in My Account, you will see a white box on the left hand side, click ‘Payment.’ Once in the Payment page you can delete the credit card you have on file—this will cancel your recurring membership of Blue Note Review.

We want to hear your feedback! Please let us know what you love about Blue Note Review, what we can do better on future volumes or just say hello! Drop us a line at suggestions@bluenotereview.com.
Don’t see your question here? Please contact our customer service team for more assistance at bluenotereview@fhcustomercare.com.